OPERATIONS/NMC

The hub of a mobile network, the Operations Centre, has many sources of information essential to daily network operation including PM and FM systems, configuration management and planning tools.

Unfortunately rather than giving clarity, the sheer volume of data from these tools often leads to confusion and causes information overload for staff. In addition, very few network management systems include wireless outage visualisation so Operations staff struggle to prioritise alarms and events based on customer impact. The result is chaos during major outage situations and increased loss of revenue during 'normal' daily outages due to poor prioritisation of high revenue customers and regions.

mBOSS Operations - enabling event prioritisation based on customer impact

CellVision are the pioneers of CCM, providing integrated solutions for Mobile Operators worldwide. mBOSS Operations immediately shows the geographical impact of network events, typically on large central screens and engineers' desktops, enabling quick and accurate decisions to be made.

Integrating information on outages, remaining coverage, transmission and configuration into a single geographical display enables 'visual' correlation - a cost effective diagnostic alternative that genuinely extends the capabilities of existing management system investments.  In addition to day-to-day management, mBOSS Operations has proved to be invaluable during emergency situations where large geographical areas are impacted by outages. It is fast becoming the system of choice for effective network management during these critical events.