Latest news
Jun 27-2008 (News):
Cosmote Group chooses mBOSS again
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Jun 19-2008 (News):
Coverage Tickets – For Fast Customer Response Times
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Mar 27-2008 (News):
CellVision and TeliaSonera announced as finalists for the prestigious TM Forum Excellence Awards 2008
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Feb 08-2008 (News):
An innovation in Customer and Corporate Care at Telia – which could become the trend for European Mobile Operators
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Events
May -2008 (Workshop):
CellVision Connect 2008
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May 19 to May 22-2008 (Exhibit):
CellVision exhibits at TeleManagement World 2008 in Nice
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Excellence Awards 2008 Cosmote Group chooses mBOSS again

Most Innovative Application of Customer Care



GLOBUL select mBOSS solutions to increase operational efficiencies and customer satisfaction through vast reduction in response and handling times for network related issues.

GLOBUL Bulgaria is part of the Cosmote group, the leading European mobile operator in South East Europe with 16 million subscribers.

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Coverage Tickets
Network-related complaints are a real challenge to mobile operators – resulting in costs of several hundreds of Euro per issue.

Coverage Tickets eliminate duplication and reduce response times.

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